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You will receive one or more invoices depending on the charges you are supposed to pay as per the booking details. You will receive the invoices for export charges five working days before departure. You can expect the destination charges seven days before arrival.
Sometimes, depending on the local regulation or our local setup, we also send separate invoices for inland haulage and customs clearance and other value-added services that you have requested at the time of booking/during shipment cycle.
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Related FAQs
Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? Can I pay charges before an invoice is issued? Can I pay invoices using credit notes? Can I pay my freight invoice in a different currency than that of the invoice? Can I request a physical invoice via mail? Can I upload an invoice list and pay in bulk? Can an Agent or Third Party view and download invoices? Do I have to add bank account details every time I request a refund? How do I add additional email recipients to payment confirmations in MyFinance? How do I make a payment? How do I pay an invoice with the QR code printed on my invoice?
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