Can I pay invoices using credit notes?
Yes. You can apply your available credits - such as from overpayments, rate adjustments, or shipment cancellations - to open invoices during checkout in MyFinance. It’s a simpler and more efficient way to use your credits without the need for manual refund requests. Watch the video guide to find out how, or follow these simple steps:
- Go to Maersk.com and click Login in the top right corner.
- Go to Manage > Hub and in the left menu click MyFinance.
- In the Open invoices tab, filter invoices by local currency so it’s easier to see what you can pay.
- Select your invoice/s and click Pay.
- On the Payment checkout page, you can see if any credits are available.
- Choose which credits you’d like to apply to your invoices.
- Add payment if credits don’t cover the full invoice amount.
- Review and confirm payment. Credits are applied instantly.
It is available in the following countries:
- Australia
- Belgium
- Canada
- China
- Cyprus
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- India
- Indonesia
- Ireland
- Italy
- Japan
- Latvia
- Lithuania
- Malta
- Netherlands
- Norway
- Portugal
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
- United States
Was this information useful?