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You can cancel a booking via your account. Depending on the stage of your shipment journey and when you decide to cancel your booking, additional costs may occur to secure the return of the empty equipment and cargo. Please note that according to our loading priority and two-way commitment rule, the cancellation will incur either a cancellation or no-show fee depending on the timelines of the cancellation.
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Related FAQs
How can I amend my choice of vessel? How can I reserve a container against my booking? How can I split or combine my booking? How do I add or remove container in a booking? How do I cancel a booking? How do I change the contract number for a shipment? How do I change the port of loading or discharge on my booking? How do I change the type of containers on my booking? How do I get a Booking confirmation? How do I make a new booking? How do I make an amendment to my booking? How do I raise any questions about amending Shippers Own Container/Equipment documentation?
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