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Submitting your shipping instructions is a key step in getting your cargo moving. We’ve made it easy to complete this online.
- From the hub homepage, enter the shipment number into the freetext search box and click View Details.
- Under the Summary tab in the tasks to complete section, click Submit Shipment Instructions.
- Complete the five tabs: Document, Parties, Payers, Cargo and VGM, and Review.
- Click Send Shipping Instructions to submit.
- Once processed, we will issue a digital verify copy which you can download as a pdf online.
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Related FAQs
I have not received my Bill of Lading? Have a general question about your Shipping Instructions? Having trouble on our website submitting your shipping instructions? How can I amend my Bill of Lading? How can I amend the cargo weight/description on my Bill of Lading? How can I amend the information on my Certificate / Letter? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about a customs submission? How can I check if I have a general enquiry about my Bill of Lading? How can I check if I have a general enquiry about the Manifest? How can I check if I have a release enquiry about my Bill of Lading? How can I check if I have an enquiry about a customs hold or exam?
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