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Even after submitting your shipping instructions, you can still request certificates or letters. Here’s how to do it quickly online.
- From the hub homepage, enter the shipment number into the freetext search box and click View Details.
- In the Bill of Lading widget (top right), select Amend Verify Copy/Bill.
- On the Document tab, go to Request Certificates.
- Choose the certificate or letter you need and click Save.
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Related FAQs
I have not received my Bill of Lading? Have a general question about your Shipping Instructions? Having trouble on our website submitting your shipping instructions? How can I amend my Bill of Lading? How can I amend the cargo weight/description on my Bill of Lading? How can I amend the information on my Certificate / Letter? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about a customs submission? How can I check if I have a general enquiry about my Bill of Lading? How can I check if I have a general enquiry about the Manifest? How can I check if I have a release enquiry about my Bill of Lading? How can I check if I have an enquiry about a customs hold or exam?
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